Automation & Standardization Under Control
Together.
The Operaio Story - More Focus on Your Core Business
Focus on your core business and your talents. With us, you keep full control over the automation and standardization of your IT environment - freeing up time and energy for what truly drives your success.
We work diligently in the background, delivering unique, tailored solutions that make your IT environment more efficient. Take charge - and leave nothing to chance.
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"Operaio" is Italian for "the worker" – and that's exactly what defines our mindset: We see ourselves as a reliable, hands-on partner at eye level, supporting you across the entire value stream. Our goal is to continuously increase efficiency in your organization and celebrate shared success together – through solid service management and strong partnerships with tool vendors and best practice publishers.
Competence
We maintain the highest level of professional expertise through ongoing training of all our employees - delivering competent, value-driven consulting to our clients.
Innovation
By actively participating in community events and keeping up with current trends, we are always equipped to deliver innovative services tailored to our client's needs.
Reliability
As a small company with a compact team, we stand by our word. We act deliberately and responsibly - and can respond quickly when it matters most.
Passion
We love what we do! Our company history speaks for the passion we bring to ITSM - and you'll feel it from the very first interaction.
Loyalty
We see ourselves as a loyal and trusted part of your organization. Open and transparent communication, along with long-term relationships, are the heart of how we work.
Our team
To achieve excellence, we bring together a diverse group of passionate professionals. Meet the people leading the way at Operaio.
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References
What Our Clients Are Saying
Discover How Operaio’s Expertise and Tailored Solutions Have Transformed Businesses Across Industries
Operaio helped us streamline our IT
Operaio helped us streamline our IT processes with tailored solutions, making our operations more efficient and cost-effective. Their expertise is invaluable.
Sarah Miller
TechSol Innovations
Boosted Productivity Across Teams
Partnering with Operaio was a game-changer. They quickly understood our needs and delivered scalable IT solutions that boosted productivity across teams.
Daniel Fischer
NexaCore AG
Proactive and reliable support
Thanks to Operaio, we optimized our digital infrastructure without disrupting daily workflows. Their proactive approach made a real difference.
Marco Weber
Helix Group
Seamless System Modernization
We relied on Operaio to modernize our systems. Their professionalism and technical insight exceeded expectations. We're now running smoother than ever.
Laura Benz
Innovatech Solutions
Partner
We maintain strategic partnerships with various companies, expanding our portfolio with innovative products and services. We support our partners in increasing the visibility od their software and products, and actively distribute them - primarily in the DACH region, and in some cases across all of Western Europe.
Provance (Ottawa, CAN)
As a Gold Partner of Provance, Operaio brings deep expertise in implementing and optimizing IT service management solutions based on Microsoft technologies. Our close partnership enables us to deliver first-class, integrated ITSM solutions that work seamlessly with Microsoft System Center and the Power Platform. Together with Provance, we help our customer increase efficiency, transparency, and service quality in their IT operations.
ITSM Company (Copenhagen, DK)
As a partner of ITSM Company, Operaio leverages proven best practices in IT service management. Through close collaboration, our customers benefit from deep consulting expertise, efficient processes, and tailored solutions across the entire service lifecycle. Together with ITSM Company, we strengthen the strategic alignment of IT, improve service quality, and support organizations on their path to building a high-performing IT function.
SquaredUp (Maidenhead, UK)
As a partner of SquaredUp, Operaio helps organizations visualize complex IT environments in a clear and efficient way. This partnership enables the use of powerful dashboards that bring together data from Microsoft System Center, Azure, and other sources. Together with SquaredUp, we create transparency, enhance monitoring, and provide our customers with the insights they need to make informed decisions – simply, fast, and visually compelling.
Swiss Digital Services (Zurich, CH)
In partnership with Swiss Digital Services, Operaio ensures that our ITSM services meet the highest Swiss-made quality standards.
Together, we stand for reliability, security, and precision in delivering IT projects. Through close collaboration in Switzerland, we provide local expertise, short short response times, and tailored solutions that are ideally suited to the specific requirements of Swiss companies.
Plain IT (Thun, CH)
As a Bronze Partner of Plain IT for SERVALX, Operaio offers profound expertise in IT service management and automation. Through our close collaboration with Plain IT, we leverage SERVALX to design IT processes that are efficient, transparent, and user-friendly. Together, we deliver modern service management solutions that simplify operations, accelerate workflows, and sustainably enhance service quality – for IT that creates real value.
Digicomp (Zurich, CH)
In partnership with Digicomp, Operaio focuses on hands-on training and certified education in the IT sector. Together, we enhance our customers' expertise in Microsoft technologies, IT Service Management, and ITIL best practices from Peoplecert. This collaboration enables us to deliver targeted knowledge transfer, build competencies, and foster sustainable IT excellence – empowering high-performing teams and driving successful IT projects in practice.
Cireson (San Diego, USA)
As a partner of Cireson, Operaio delivers powerful extensions for Microsoft System Center to make IT service management more efficient and user-friendly. Through our collaboration, we seamlessly integrate Cireson solutions into existing ITSM environments, enhance transparency and streamline workflows. Together, we create modern, flexible IT services that improve the day-to-day experience of both IT teams and end users.
Beck Klöti (Bern, CH)
In partnership with the law firm Beck Klöti in Bern, Operaio combines technological expertise with in-depth legal counsel. Together, we help companies design IT processes that are not only efficient but also fully compliant with legal requirements. Our close collaboration ensures that our solutions meet data protection, compliance, and regulatory standards – delivering secure, vetted, and future-ready IT services at the highest standard.
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