Our products
SERVALX by PLAIN IT
SERVALX is the powerful IT and enterprise service management solution - proudly made in Switzerland.
Built for organizations with high demands for flexibility, data protection, and efficiency, SERVALX combines modern technology with proven ITIL practices. Whether in IT operations or beyond, SERVALX enables you to digitize and automate your service processes - in a sustainable, secure, and scalable way.
Discover how SERVALX can take your service organization to the next level – simple, flexible, and 100% Swiss.
Why choose SERVALX?
Modern (Lean) Service Management
SERVALX supports lean, value-driven service management.
Focusing on simplicity, impact, and speed, the solution helps you deliver services efficiently and continuously improve – without unnecessary complexity.
Built-in Standards
SERVALX comes with a wide range of proven standard processes, role models, and templates out of the box.
This enables a fast project start, clear structures, and immediate access to best practices – ready to use and easily expandable to meet your specific requirements.
Lean Startup Approach
With SERVALX, you implement projects following the Lean Startup principle: fast, iteratively, and closely aligned with the needs of your customers and users. Short delivery cycles and direct user feedback allow you to create visible value in the shortest possible time – with minimal risk.
No-/Low-Code Configuration
Thanks to its no-/low-code approach, SERVALX can be customized without any programming skills.
Processes, forms, and automations can be configured directly by business teams – quickly, flexibly, and without relying on developers or third-parties.
User-Friendly Interface
SERVALX features a modern, clean interface that is intuitive for all user groups.
Whether you're an agent, end user, or manager – simple navigation and clear dashboards ensure high adoption and efficient workflows.
Swiss Quality & Security
Developed in Switzerland and operated as SaaS in Europe - or even on-premises at your location - SERVALX stands for the highest standards in data protection and security.
With strong local roots, legal compliance, and transparent processes, it's the ideal solution for Swiss organizations.
Ready for Smart Service Management – with SERVALX
SERVALX combines Swiss quality, modern technologies, and practical standards in a powerful platform for IT and enterprise service management. Whether you're just starting out or evolving your service organization, SERVALX gives you the foundation for efficient, automated, and user-friendly processes.
Get in touch with us or visit the vendor's website to discover how SERVALX can transform your service management for the long term.
Operaio GmbH is a proud Bronze Partner of SERVALX!
