Our products
Welcome to the Operaio product page – your partner for modern service management solutions. Here you will find all the products we distribute and implement. We rely on proven tools and established best practice frameworks such as ITIL to make your service processes efficient, automated, and future-proof.
Discover our portfolio and see how we combine technology with expertise.
SERVALX
SERVALX is a powerful IT Service Management (ITSM) and Enterprise Service Management (ESM) solution from Switzerland. It offers comprehensive ITIL-based service process capabilities, high flexibility, and powerful automation. Ideal for organizations seeking a customizable, data privacy-compliant solution with Swiss quality.
Microsoft Power Platform
The Microsoft Power Platform is a low-code platform for digitizing business processes. With Power Apps, Power Automate, Power BI, Power Pages, and Power Virtual Agents, you can build apps, automate workflows, and analyze data intelligently – all in a flexible, scalable, and seamlessly integrated environment.
Azure DevOps
Azure DevOps is Microsoft's comprehensive platform for modern software development. It brings together planning, code management, build pipelines, testing, and releases — all in one tool. Ideal for teams that want to develop and deliver in an agile, collaborative, and efficient way. We use Azure DevOps to implement our products, enabling automated and well-structured deployment processes.
ITIL
ITIL (Information Technology Infrastructure Library) is the globally recognized framework for IT service management. It provides proven best practices for designing, implementing, and continuously improving IT services. ITIL helps organizations align their IT processes to be efficient, customer-focused, and business-oriented – driving greater quality, transparency, and value creation.
Titanic ITSM
Titanic ITSM is an interactive business simulation that brings IT service management to life in a playful, hands-on way. Participants take on roles within a fictional organization and apply ITIL principles in realistic scenarios. This approach conveys relationships, processes, and improvement opportunities in a practical context - strengthening understanding and awareness of ITSM.